F.A.Q.

Frequently Asked Questions:

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Where Is It?

We are partnered with the Story Parlor of Asheville on 227 Haywood Road in west Asheville. It’s the perfect size for the show, and we love their mission of sharing the power of telling our stories.

What About Parking?

It’s pretty scarce, honestly. There are two lots within 5 blocks of the venue & some street parking; it fills up quick.

For a more detailed explainer & handy illustrations, you should check out the venue’s page about parking.

Am I Getting Paper Tickets & Do I Need To Print Anything?

Nope! We ask for your name & email at checkout so that you’ll be on our list of ticket holders.

That way, when you get to the show you can give us your name, we’ll check you in, and you’re good to go.

Welcome to the future!

I Can’t Buy Tickets

Let’s run through some common challenges.

First, tickets aren’t always available. They are released to the email subscribers first. Then if any are left, they’re made public. So that might be one reason.

Second, we use industry encryption. That means if you’re using an outdate browser, or advanced privacy plug-ins, that prevents the system from making sure everything is secure and it prevents your order to make sure there’s no fraud.

Lastly, each ticket needs a name associated with it so we know who to let into the show. If you haven’t filled out the details for each ticket then the system won’t move forward until it has names & contact info for everyone.

Tried all this and still having issues? Get back in touch with us and we’ll work with you to troubleshoot your situation.

I Bought Tickets But I Didn’t Get An Email

99% of the time it’s hiding in your spam folder because your provider is being over-cautious. If the receipt hasn’t shown up in 10 minutes, reach out to us and we can check out records for your name & guarantee that you’re on the list for the show.

Can I Buy Tickets At The Door?

Nope. The show often sells out within the first 48 hours that they’re available. The best option to secure a seat is to join the waitlist so that you’re notified by email when they go on sale. From that point, the race is on!

When Does It Start & How Long Is The Show?

The show starts at 7:30pm and doors to the venue open 30 minutes before for general admission. VIP ticket holders get in 10 minutes earlier than that to pick their seats.

We aim for a 70 minute performance without an intermission.

Can I Bring My Kids?

No, thank you. This is an 18+ up show. Think about it like an opera of the mind; it’s more for adults than children.

What Is Mentalism?

It’s a special branch on the “magic & mystery tree.” It’s a focus on persuasion, influence, predicting human behavior, lightning mathematics, snap memory, and more incredible mind powers.

Is Jonathan Psychic?

Nope! Everything he does is a blend of applied psychology, showmanship, and moxie. He makes no claims of having supernatural abilities.

(Even though it might look like real magic!)

Can We Refund Our Tickets?

All sales are final. If you find out that you can’t make it to the show more than 48 hours before the performance, we can notify the waitlist to give someone else a chance to buy it. If it is fewer than 48 hours before the show, it’s on you to offer it to a friend or find someone to take your spot.

Can We Have Jonathan Do His Thing At Our Company?

You bet! That’s his strong suit! Do you need a show? Would you like him to train your team to be more persuasive & effective? He can do that!